Nigeria’s digital marketing space is a fast-paced sector where creativity meets cultural nuance. With more people online ...

Looking for an opportunity to add an income stream? Let's explore several AI side hustle ideas allowing you to make money with technology.

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

SriLankan Airlines is presenting a game-changer with the introduction of ‘Yaana,’ an Artificial Intelligence (AI)-powered chatbot. Yaana is set to transform customer support and the way passengers ...

Reply to that email and the same AI agent will be there, ushering you toward a solution. Up until recently, automated customer support was pretty powerless and ineffectual. A first-gen chatbot ...

Colombo,February 6 (Daily Mirror)- SriLankan Airlines has introduced a game-changing Artificial Intelligence (AI) chatbot named ‘Yaana,’ designed to enhance customer support and transform the ...

On top of this, small- and medium-sized businesses (SMBs) often find it difficult to justify a dedicated customer support team because of low call volumes. This creates an opportunity for AI voice ...

through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is resolving thousands of customer requests each day. While the use ...