The head of Airbnb on his company’s new redesign and the quest to sell you much more than travel.

Additionally, learners are introduced to advanced techniques such as prompt chaining and multimodal prompting, turning abstract ideas into practical ... completions and new prompts. Building a ...

One of Microsoft’s top AI leaders on the future of agents, web search, and AI art.

You ask a chatbot a simple question ... This isn’t just a customer service issue, it’s a cognitive one. We’re bumping up against something bigger than frustration. What we’re really ...

TABLE OF CONTENTS OpenAI’s GPT-4, accessed through the ChatGPT chatbot, is a foundational ... enterprise-specific applications, such as customer service, IT automation, and cybersecurity.

The Barn Inn isn’t just another quaint country lodging – it’s what would happen if your grandmother’s warmest hug and your favorite comfort food collaborated on a real estate project ... check-ins and ...

Consider a seasoned project manager who anticipates bottlenecks ... inspect infrastructure damage post-disaster. Use Case: A customer service agent resolving complaints by analyzing tone, purchase ...

This isn't an abstract issue ... an Air Canada chatbot that gave incorrect information to a traveler, promising a discount that wasn't actually available to the customer. The airline argued ...

Abstract: In the telecommunications sector, customer dissatisfaction with automated service systems is a significant issue, as these systems often fail to effectively respond to users' emotional needs ...

This project assesses the infrastructure requirements for deploying RPA solutions and evaluates their impact on workforce efficiency and productivity. Likewise, GSA’s pilot of an AI chatbot for ...

Abstract: The surge in service requests at the Information Technology Service Center at the beginning of each semester poses a substantial strain on human resources, necessitating innovative solutions ...

Perhaps the best practice that I saw at the PTI event — and the most outstanding local government technology project ... chatbot, transferring conversations from the chatbot to a 311 customer ...