Ofgem has said energy suppliers must comply with its smart meter rules or have to pay out to households and microbusinesses.

Many smart meters are believed to be stuck in so-called dumb mode, where they either have poor connectivity or fail to send ...

Consumers set to get compensation for faulty smart meters and install delays - Ofgem’s crackdown has already seen the ...

If the problem affects both your gas and electricity meters, you’ll get the £40 for each of them, meaning the total amount ...