In today’s artificial intelligence (AI) arena, agentic platforms are becoming the new operating systems for enterprise growth ...

HCLTech and Salesforce are expanding their partnership to boost AI adoption. HCLTech also has alliances with AMD and E.ON for ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence technology to perform quite a bit of ...

Salesforce Agentforce 3 has AI agent observability and native MCP support, providing real-time visibility and secure interoperability.

Agentforce 3’s MCP integration accelerates multi-agent scaling for enterprises, but introduces new considerations around ...

Agentforce Studio regroups and reinforces existing features for building agents, while Command Center makes it easier to ...

The CRM provider emphasized visibility and scalable controls as it announced upgrades to its agentic AI platform.

In an interview with Bloomberg, Benioff (pictured) said AI agents are now performing as much as 30% to 50% of all the work at ...

The customer relationship management cloud giant recently received a FedRAMP High accreditation for its Agentforce platform, ...

Sustainability managers can use this unified platform to compile data from diverse sources, such as smart meters, travel ...