The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

Cognigy, the global leader in AI-first customer service automation, today announced the launch of its Mastery Program, a new ...

Hello from the road! So contract law generally requires a party to manifest their assent to the terms of any agreement. That means while you cannot get away with saying “I didnt read the contract I ...

AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

Cognigy, an artificial intelligence company from Germany, has secured a nearly $1 billion price tag in a sale to NiCE.

You are viewing content tagged with 'neurodivergent' - iTWire - Technology News and Jobs Australia ...

This summer, Texas Gov. Greg Abbott signed House Bill 149, the Responsible AI Governance Act. The business community worked ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

Operator: Good day, and welcome to the Bandwidth Inc. Second Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode.

Powered by SOC-tested AI and built on the Command Platform integrated data foundation, Incident Command delivers detection, automation, attack surface context, and threat intelligence in one SOC ...

BAND stock has sold off by nearly 20%, despite Q2 beating estimates and raising full year guidance. Growth is set to ...

In addition to Citizens JMP, NICE also received a Buy from William Blair’s Arjun Bhatia in a report issued yesterday. However, on the same day, D.A. Davidson initiated coverage with a Hold rating on ...