One of its functionalities, DOCTOR, simulated a Rogerian psychotherapist, reflecting the patients’ words back to them. Although ELIZA had extremely limited capabilities and a completely non-human ...

AI is changing the way Indians shop—optimising e-commerce operations and enhancing customer experiences. Experts highlight ...

As it did elsewhere, the metaverse eventually lost its luster in financial services. So, what happened? Is the metaverse dead ...

Tech giants are looking beyond chatbots to a world in which AI surfs the web for you. The technology may not be ready for it.

India expects to join a fast-growing club of countries that have developed or are developing sovereign language models. Four ...

Chinese tech firms kicked off the month with notable AI model launches, including new releases from Alibaba Group Holding Ltd ...

I moderated a panel discussion on how customer experience (CX) platforms improve customer engagement and interactions. To my ...

Shopify has introduced its AI Store Builder, a tool that makes setting up online shops as simple as typing a few keywords. Announced at Shopify’s Editions event on 21 May 2025, this new feature ...

Union Minister Pralhad Joshi has directed e-commerce platforms to adhere to government guidelines on 'dark patterns' and conduct internal audits, or face action. The government has identified 13 ...

Dark Patterns In E-Commerce: Why It Matters To Indian Consumers The term "dark pattern" was coined in 2010 by UK-based user experience designer Harry Brignull.

Government tells e-commerce platforms to comply with dark patterns prevention guidelines, conduct internal audits This was communicated during a high-level stakeholder meeting chaired by Union ...