Labor pressures are becoming increasingly central to home-based care M&A strategy. Workforce-related liabilities, ranging ...

Some enterprises are beginning to explore agentic process automation (APA) systems designed not only to execute predefined ...

Continuously building one's knowledge base is crucial for collision shops, both individually and organizationally, in order ...

South Florida-based Spirit Airlines intends to cut capacity by 25% and is likely to reduce staff as management develops a ...

The Philippine information technology-business process management (IT-BPM) industry is looking at the country as a hub for global capability centers (GCCs), with markets such as the United States and ...

Want more sales, happier employees and fewer headaches? Pairing people with AI is proving to be a winning productivity ...

The UAE’s construction industry is at the forefront of innovation. But like many sectors, it faces pressures such as rising ...

Katie Egan discusses her strategy for an amazing customer experience and how empathy and connection drive success.

Keshav Murugesh, chief executive at business process management firm WNS said the leadership alignment and strategic planning ...

The merger of WNS with Capgemini is on track to be finalized by the end of October, with key approvals secured from ...

While the current freight market has excess capacity, actions taken now are setting the stage for a severe driver shortage.

Manufacturing excellence continues to evolve at an unprecedented pace, with Industry 4.0 technologies revolutionizing traditional production environments. The integration of smart manufacturing ...