White Castle uses SoundHound's voice AI system to take drive-thru orders at 15 restaurants. White Castle says the aim is to free up time for staff and make sure customers don't feel rushed placing ...

A Frankfort location of White Castle uses an AI order-taking system to relieve team members. Regional Director of Restaurant Operations Barbara Exline says the system is named Julia.

But competitors like White Castle and Wendy’s say their A.I. ordering systems have been highly ... Wendy’s formed a partnership with Google Cloud to build out its A.I. drive-through system.