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Reports of fliers pre-boarding in wheelchairs followed by miraculous recoveries upon arrival have become frequent complaints for regular Southwest customers.
Depending on mobility and specific requirements, getting wheelchair assistance at the airport can suit a variety of needs and desired levels of assistance – but the process can still feel ...
A disability activist and wheelchair user said she was prevented from checking in for Eurostar in Paris because she had not booked a ramp prior to her journey, despite holding a wheelchair space ...
Adaptable design now plays a direct role in shaping customer trust, especially in business-class cabins, where the ...
A disability activist said she was prevented from boarding a Eurostar service to London because she had not booked a ramp - even though her ticket was for a wheelchair space.
Shane Burcaw posted rare photos of himself outside of his own wheelchair, opening up about his courageous decision to do so in a lengthy caption on Instagram.
The innovation is the shape. But with the shape comes a lot — including the ability to ensure wheelchair users can remain in their own mobility devices on board. So said Scott Savian, chief product ...
Southwest Airline passengers have “cracked a code” allowing them to subvert the travel provider’s boarding rules by claiming to need wheelchairs. A report on airline site View From the Wing ...
Wheelchair user refused Eurostar boarding despite booking an accessible space. Sam Jennings was told she needed to book a ramp to board the Eurostar, despite holding a wheelchair ticket .
A disability activist said she was prevented from boarding a Eurostar service to London because she had not booked a ramp - even though her ticket was for a wheelchair space. Sam Jennings, 46, who ...
Sam Jennings said she was prevented from boarding the Eurostar even though she booked a wheelchair space ticket A disability activist said she was prevented from boarding a Eurostar service to ...