The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

This will improve future work on the platform. So, with these added features, WhatsApp is no longer just a chat app. It’s now an integrated tool for marketing, customer service, and business growth.

Meta introduces ads in WhatsApp's Updates tab, targeting 1.5 billion daily users. WhatsApp's strategy includes paid subscriptions and promoted channels for businesses. Meta says ads won't appear ...

Faster onboarding, streamlined operations, and a culture grounded in transparent, purposeful communication—no more chasing links or hunting through overflowing chat threads.