Let me first state my viewpoint: the root of these problems often does not lie in the RPA technology itself, but largely in the development and testing phases, which are the most fundamental yet often ...

In the wave of digital transformation, cloud call centers have become an important infrastructure for enterprise customer service. However, many companies face numerous challenges during the system ...

Nottingham Building Society, the mortgages and savings mutual, has announced the full market launch of its IDI (Inviting ...

Clinging to old product models is a losing game. But AI-driven intelligence will keep teams relevant, adaptive and ahead of ...

Comprehensive and professional user experience design results in lower risk, a unified vision, as well as significant returns ...

The RFP is outdated for martech. Learn faster, outcome-driven ways to select vendors through real-world pilots and ...

We've been talking about cloud native for years, but for some network operators, it's still early days on the cloud native ...

GACC (J.Jill Credit Card Program): J.Jill’s proprietary credit card program, referenced as a key driver of customer loyalty and sales penetration. Non-Tender Loyalty Program: A customer rewards ...

Good afternoon, everyone. Thank you for joining us at the Goldman Sachs 32nd Annual Global Retailing Conference. I'm Emily Ghosh, and I'm part of the Hardlines team at Goldman. It's my pleasure to ...

James Fisher and Sons plc ( OTC:JMSFF) Q2 2025 Earnings Call September 9, 2025 11:00 AM EDT ...

In the present competitive setting, businesses are looking for innovative solutions to optimize operations and enhance ...