My colleague Jeff Haden had a great take recently on the difference between advice and feedback. If I can summarize his distinction: It’s well worth reading the entire column. I’m grateful because it ...

Guilt is a powerful emotion that can affect how we perceive ourselves and interact with others. Brilliant communicators know that they can carefully choose phrases, not to manipulate others, but to ...

The technology will either allow your mental abilities to whither and fade — or make you a lot smarter. Choose your adventure. They’re called “sloppers” — people who can’t function without an AI ...