TROY, Mich.: 14 July 2022 — Fast-loading technical specifications, comparison tools and payment/lease calculators are having a big effect on satisfaction among online shoppers, specifically those ...

The Super Bowl may pose the first big test of the year for auto shopper satisfaction. According to the J.D. Power 2016 Manufacturer Website Evaluation StudySM —Winter, website navigation problems due ...

GMC ranked 16th out 17 brands and well below average in the J.D. Power Winter 2025 U.S. Manufacturer Website Evaluation Study after previously scoring highly.