What Is VoIP and How Does It Work? 2025 Business Guide VoIP allows businesses to place phone calls through the internet for more flexibility and features at a lower cost.

It often begins with a frustrated customer call. Something was late. Something went missing. Someone was rude. The complaint ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Network access provider Openreach (BT) has today warned businesses across the UK that they must "act now" in order to be ...

In an era where our lives are increasingly lived online, our digital identities are sprawling networks of accounts and ...

The FCC has announced it will conduct a voluntary exercise of the Disaster Information Reporting System June 16—18.

Telecommunications giant Telefónica is investigating a reported data breach affecting approximately 22 million Movistar customer records. The incident came to light in June 2025 when a hacker known as ...

Providers must stop reacting to claim denials and start being proactive. That means focusing on process improvements to lighten the load of denial management and cut down on administrative costs.

Similar provisions empower the Commission to regulate the adequacy of the services provided by wireless and interconnected VoIP providers. We believe that the Commission also has broad authority under ...

If you're looking to change internet providers, there's a new option available. T-Mobile announced today that it's launching its fiber home internet service on June 5. The initial rollout will be ...