VoIP providers now go far beyond basic business telephony. ... SMS, email, and web chat. To help budding startups, Nextiva monitors review sites, forums, and blogs for brand-associated content.

What Is VoIP and How Does It Work? 2025 Business Guide VoIP allows businesses to place phone calls through the internet for more flexibility and features at a lower cost.

The FCC has announced it will conduct a voluntary exercise of the Disaster Information Reporting System June 16—18.

A VoIP call is a phone call made over the internet rather than traditional phone lines. Yes, you can trace it—learn how to find the owner of a VoIP number.

Network access provider Openreach (BT) has today warned businesses across the UK that they must "act now" in order to be ...

Our independent research found that Zoom Phone is the best cheap VoIP phone service in 2025. Read more about Zoom, Google Phone, and other top picks.

Microsoft Teams Phone is a full-featured VoIP add-on with powerful AI features, but its administrative complexity and high costs are downsides for small businesses.

If you're looking to change internet providers, there's a new option available. T-Mobile announced today that it's launching its fiber home internet service on June 5. The initial rollout will be ...

Providers must stop reacting to claim denials and start being proactive. That means focusing on process improvements to lighten the load of denial management and cut down on administrative costs.

It often begins with a frustrated customer call. Something was late. Something went missing. Someone was rude. The complaint ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Hospital lobby steers DOJ, FTC's regulatory review toward payers' vertical integration By Dave Muoio May 27, 2025 5:30pm American Hospital Association (AHA) DOJ FTC Antitrust Laws ...