In Episode 2 of our podcast series, Navigating the New Customer Journey with Geolocation Technology, industry experts explore how geolocation solutions can bridge physical and digital shopping ...

How a commitment to financial discipline and customer connection has fueled Bealls’ longevity; The company’s pioneering new ambassador program, which puts loyalty members from across the country in ...

I would argue that the most important indicator of a brand’s health is customer loyalty. For leaders, building and sustaining strong customer loyalty is the holy grail. Leaders talk a lot about ...

A migration map collects radar data and displays the path north of various bird species toward Michigan.

Zales Enters a New Era with “Own It” Campaign Launch, Marking a Turning Point in Brand Vision, Deliberate Product Curation, and Customer Journey ...

I see it constantly—the customer lifecycle journey fractured across marketing, sales, customer success, and renewals, with each department guarding its own territory and creating an inconsistent ...

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I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in!

SAN RAMON, Calif.-- (BUSINESS WIRE)-- MaxIQ, the first AI-powered Customer Journey Management platform designed to maximize customer lifetime value, today announced it has raised $7.8 million in ...

This article explores the historical evolution, strategic benefits, and future trends of CRM systems, emphasizing their critical role in business strategy.