Virtual Compute Corporation (vCompute) has said it is looking to raise $350 million in growth capital to expand its data ...

Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting agents work remotely.

Just over one year ago, JPMorganChase hired the first employees to staff its new Baltimore Virtual Call Center – a team of home-based employees who are part of a global operations function ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

Virtual call center staffing costs With a virtual call center setup, agents can work remotely, which helps businesses avoid costs associated with physical office space and in-person infrastructure.

"We're empowering patients and caregivers to take control of their health," said Jay Lenick, Tenovi's Chief Revenue Officer. "With the Tenovi Pillbox, individuals can stay on track with their ...

If you’re looking for a way to improve your call center, automation should be top of mind. No matter your industry, call center automation can help you optimize your resources, lower costs and ...

Harris' formal nomination will still come following the DNC's plan to run a "virtual roll call" that will formally determine the Democratic nominee for president.

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Dubbed a “ virtual roll call ” by Democratic National Committee officials, the process will allow Harris to claim the nomination by Monday, just 15 days after President Joe Biden announced he ...