At his restaurant, there’s no added service charge, just a fair split of whatever ... it was and the idea of opting out doesn’t seem so unreasonable, does it? Gary Townsend, chef and owner ...

However, that doesn't automatically mean it's unreasonable. The key thing is understanding what that money is being spent on. You could request a copy of the service charge accounts for the last ...

When you see a service charge at a restaurant, where do you think that's going? Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an automatic 20% ...

Diners would no longer need to pay a required gratuity or service charge if the quality of the service they received was not satisfactory. "A guest may not be required to pay an automatic gratuity ...

Customers would not have to pay a required gratuity or service charge if the service wasn’t up to scratch, according to Fox News Digital. “A guest may not be required to pay an automatic ...