HOBOKEN, N.J., July 28, 2025--NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive agreement to acquire Cognigy, a global ...

Cognigy competes in the same market. The company’s cloud platform, Cognigy.AI, enables enterprises to build custom AI agents for automating customer service tasks.

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI capabilities.

Enterprise software leader Nice is out to prove that it remains an AI innovator, not an AI disruptee.

Acquisition combines NiCE’s purpose-built CX AI platform, CXone Mpower, with the enterprise leader in conversational and agentic AI, enabling organizations to accelerate AI adoption in customer ...

By combining Cognigy's agentic AI capabilities with Nice's data and customer experience AI models, Nice should have one of the most compelling AI offerings in the market.

Nice acquired conversational and agentic artificial intelligence specialist Cognigy for $955 million. The two AI leaders combine to form a powerhouse in the customer experience niche. With Nice's ...

In Hoboken, New Jersey, customer experience specialist NiCE has announced an agreement to acquire Cognigy, provider of an AI Agent platform for enterprise contact centers. The deal is expected to ...

COMPANY NEWS: Acquisition combines NiCE’s purpose-built customer experience (CX) artificial intelligence (AI) platform, CXone Mpower, with the enterprise leader in conversational and agentic AI ...

American customer experience company NiCE is to acquire German conversational and agentic AI business Cognigy in a deal that values the latter at around $955m.

NiCE, a global leader in AI-powered customer experience, has announced that it has entered into a definitive agreement to acquire Cognigy, a global market leader in conversational and agentic AI ...