The screens are seemingly everywhere — coffee shops, sports stadiums, online travel sites, even self-service kiosks — asking customers if they want to offer a tip and leaving shoppers confused ...

Nearly 60% of Uber customers never tip, while only about 1% always tip, a 2019 University of Chicago study found. What makes it confusing, Lynn said, is that “there’s no central authority that ...

Tipflation and tip creep — when tipping spreads to more types of workers — are creating "tip fatigue," according to Michael von Massow, associate professor of food economics at University of ...

The self-checkout gratuity option is an example of “tip creep” — a phenomenon that prompts customers to leave higher tips in transactional situations.