Determining the Course of Action When leading a technical rescue team, remember that you must “slow down to speed up.” In other words, you must size up the problem first.

Atlassian, the company behind developer services like JIRA and Confluence, as well as the group chat tool HipChat, today announced that it has acquired Hall, a group chat service for businesses.

In this podcast Shane Hastie, Lead Editor for Culture & Methods, spoke to Declan Whelan about technical health, metrics, modern technical practices, and cultural aspects of good engineering teams.

PINE BROOK, N.J. — Fujitsu General America hosted its third Technical Service Advisors (TSA) Conference in mid-April at Virgin Hotels Las Vegas. Themed “Unified in 2023,” the event was held to ...

Your service team should be able to empathize and be understanding of the customer’s pain points. • Clear communication. Ensure your customers fully understand what you mean.

The safety service personnel brought with them multiple vehicles and equipment, including the 30-foot long command vehicle used by the Lorain County Technical Rescue Team.

This article provides an introduction to combining Wardley Mapping, Domain-Driven Design, and Team Topologies to design and build adaptive, socio-technical systems optimized for a fast flow of change.

Marck Goldstein was a senior technical program manager who had worked for Comcast for five years before he was impacted by the October layoffs. Goldstein told Technical.ly he was aware of about 20 ...