Starbucks has a new dress code, and it’s not going over well with some of its team members. On April 14, the coffee giant announced an updated employee dress code, and it that went into effect ...

A shakeup to the Starbucks rewards program for customers using their own cups is the latest change under CEO Brian Niccol. The coffee chain is eliminating the 25-star bonus for rewards program ...

Starbucks is planning a change to its reward system for customers who bring in a reusable cup. Starbucks Rewards members will get twice the rewards points, or "stars," for using a personal cup ...

Lessons from Moody’s, IKEA, Adobe, and more. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive subscribers. Peter T. Coleman Leslie A ...

Starbucks customers wanting to take advantage of a rewards offer will need to make larger orders if they want to maximize their benefits. Starting June 24, Starbucks Rewards members will no longer ...

Starbucks Rewards members are fuming after learning they'll no longer earn 25 stars for using personal cups in the US. Instead, the coffee giant will offer double stars on the full order — a ...

Starbucks is looking for an airplane captain, and it’s willing to pay upwards of $360,000 annually for the right person. Ideal candidates have “tact and decorum,” with a customer service ...