The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April was 68 minutes. Latest U.S.

Bisignano's suggestions for revamping the SSA phone system come as the agency continues to struggle with serving the nearly 70 million Americans reliant on Social Security benefits each month.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Social Security Has a 'Maddening' New AI Phone Bot. Here's How to Deal With It - CNET ...

T he Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently whether it's ready or not, too. The system has been struggling to ...

Editor’s note: The Education Department has announced a pause on the garnishments of Social Security benefits. A group of Social Security beneficiaries may notice their June payment has been ...

The Social Security Number (“SSN”) is a personalized number used by the U.S. government to monitor wages, earnings and tax payments. Since U.S. citizens are eligible for this number at birth, it is ...

The Social Security Administration (SSA) has announced a significant change in its service protocol, eliminating telephone services for direct-deposit account transactions. This decision is part ...

Katie Miller wanted the Social Security Administration to keep falsely claiming that 40 percent of all calls to the agency were fraudulent. Reporter Stephen Miller’s wife berated the head of the ...

The District Attorney stated that between Jan. 1, 2022, and Jan. 1, 2024, the defendants allegedly used the Social Security Numbers to create fraudulent documents in that person’s name, such as ...

Each victim tells a nearly identical story of loss, heartbreak, and feeling ghosted by a company promising trust.

CMS tried to fight DHS’s request, arguing that they’d be violating the Social Security Act and the Privacy Act of 1974, and ...

A total of 148,411 phone calls were made to the 112 emergency helpline between January and May 2025, Security Minister Byron Camilleri shared in Parliament on Monday. Responding to Opposition MP ...