E-commerce CRM helps you store and manage all your customer, sales, and support info in one place. No switching between apps.

According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

Sage Software, the leading global supplier of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) solutions to medium and large organizations, has announced that its Sage CRM v ...

Social CRM software can fully integrate into the Facebook fan page, combining Facebook users’ profile data and direct feedback from their interactions with the page. This provided Bosch Professional ...

In social CRM and relationship marketing, we need real-time data that come from various online and offline interactions, including social media conversations, “listening”, Web 2.0 sales tools ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

An end to end CRM with social media integration should also have the provision of posting tweets directly from the software without undergoing the cumbersome process of separately logging in and ...

AUSTIN, Texas — Epicor Software Corp. has added a comprehensive suite of website, search engine optimization and online reputation management features, through Optimize Digital Marketing, to its ...

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

The cost of social media management software varies depending on several factors including number of users, number of social media channels, analytic features, automation features and more. Buffer ...

Top Producer Software, a leading real estate software provider, announced on Monday the release of its first-ever social media lead product, Social Connect.

Sprout Social, a provider of cloud-based social media management software, has acquired NewsWhip, a predictive media intelligence company, expanding its footprint in the predictive intelligence market ...