Contacting customer service probably isn't your idea of a good time, but it can be helpful. The credit card companies want to learn about your problem and try to solve it, so help them help you.

How to Be Successful With Credit Card Customer Service. To have a successful interaction with customer service representatives, make sure you are prepared, polite and, if needed, persistent.

Not all credit card companies are alike when it comes to customer service. The J.D. Power 2020 Credit Card Satisfaction Study, which surveyed 29,106 credit card customers from September 2019 to ...

CreditCards.com tracked down five former or current real-life credit card customer service reps to find answers. (It wasn’t easy because many call centers are offshore, ...

The Shell Fuel Rewards® Credit Card * is a store card for use only at Shell Service Stations. The card provides 10 cents off per gallon on up to 35 gallons every fill up. Every time you use the ...

SEATTLE, WA--(Marketwired - Aug 13, 2014) - Today, CreditCardChaser.com, a well-respected name in the online credit card community, announced its picks for the best credit card customer service ...

Under the new system, you can send a message through the app and an agent will respond within a few minutes, Discover says. You can then respond to the agent's messages as your schedule permits.

“Acquiring the Multi Service Fuel Card business provides Shell with the necessary technology, business infrastructure, and talent to accelerate the growth of its global commercial cards business ...

SEATTLE, WA--(Marketwired - Aug 13, 2014) - Today, CreditCardChaser.com, a well-respected name in the online credit card community, announced its picks for the best credit card customer service ...