Kimberly Cheatle was sworn in as the 27th director of the U.S. Secret Service in September 2022. She was selected by President Joe Biden in August 2022. Cheatle has served more than 25 years with ...

Security and communications failures within the Secret Service on July 13, 2024, allowed a gunman to take a shot at then-presidential candidate Donald Trump. AP The leaders at the center of the ...

And the Secret Service confirmed to me that testing on the powder found that it was, in fact, cocaine. In Washington, there's still a lot of nervousness around white powder because of the anthrax ...

The U.S. Postal Inspection Service reported roughly 300,000 complaints about mail theft in 2021, more than double the prior year's total. In some cases, criminals are attacking mail carriers and ...

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

Its monthly pricing starts at $20 per user. While HubSpot Service Hub is excellent call center software, its AI capabilities are not as advanced as those of its competitors.