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The interaction, paired with what Lynn calls a “deconstructing” of her religious upbringing, sparked an idea for a story: what if there was a customer service desk in Hell? In 2021 ...

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And that's a huge advantage.” Meanwhile, on the non-clinical side of the house, the organization has incorporated an AI agent into its enterprise service desk experience for clinical staff ...

Parloa GmbH, a startup building an artificial intelligence platform for customer service, has raised $120 million from investors in a deal that values the company at $1 billion. Founded in Berlin ...

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The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.