Keep reading to know the essential elements of a business letter, how to format it and tips for writing effective business letters. We’ve also provided a free template that can make drafting ...

The money was taken without my knowledge or consent. I therefore expect you to deal with my complaint according to the Financial Conduct Authority's rules on unauthorised transactions, which state ...

Taking a company to the small claims court to get your money back? If so, you must send them a letter before you claim - this template will help you. As it has not been possible to resolve this matter ...

The consumer champion told STV viewers on Tuesday night that to make it easier for people to make a complaint and begin ... had created a template letter that anyone can access and use.