It's hard to know where to start when writing a complaint letter. If our inbox is any indication, this difficulty manifests itself in free-form rants and confusion about what to say. It doesn't ...

[Your address and contact number] [Company/supplier’s address] [Date] Dear Sir/Madam, [Reference: contract number] On [date], I [bought/placed an order for] a [item] and received it on [date]. I have ...