On Friday, Salesforce.com said it would shut down do.com, its once-heralded task-management service. The closing is an odd one. The service has a loyal following and is lauded for its good design and ...

You can bet what would have happened if Salesforce.com had not focused on becoming more of a platform company than a CRM provider. It would have faced a market with more modern CRM vendors, putting it ...

Salesforce.com is undergoing a major transformation, moving beyond its sales/marketing roots and even delving into the on-premise software world. Last year we saw evidence of this with the $6.5 ...