Many AI pilots fail real-world operations and 95% of GenAI pilots don’t reach production, Salesforce claims CRMArena-Pro lets enterprises stress-test their AI agents with digital twins Two new ...

Sept 4 (Reuters) - Salesforce (CRM.N), opens new tab shares dropped nearly 8% on Thursday, after the cloud software provider's soft third-quarter revenue forecast hinted at delayed returns from its AI ...

Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over Your email has been sent Marc Benioff discusses AI on The Logan Bartlett Show. (Image source: The Logan Bartlett Show YouTube) ...

Salesforce layoffs: Tech giant Salesforce has cut its customer support workforce to 5,000 employees, compared to its earlier 9,000 levels, marking a 4,000-employee job cut. (REUTERS) Salesforce ...

Salesforce is laying off 262 workers from its San Francisco headquarters, it revealed Tuesday — a cut that comes as CEO Marc Benioff talks up artificial intelligence as an “exciting” labor replacement ...

Quarterly revenue beat clouded by dour forecast Shares fall over 5% in extended trading Analysts highlight slower AI monetization Sept 3 (Reuters) - Salesforce (CRM.N), opens new tab forecast ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce used AI agents to cut support staff from 9,000 to 5,000 employees. AI agents enhance productivity by handling untapped sales leads, Marc Benioff said. AI's rise may alter management ...

Artificial intelligence already is replacing certain jobs at technology companies. Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the ...

Salesforce has replaced thousands of workers with agentic AI CEO Marc Benioff said he “need[s] less heads” to clear a backlog Humans still bring valuable creativity, but AI adds efficiency Salesforce ...

CHONGQING, CHINA - AUGUST 28: In this photo illustration, a person holds a smartphone displaying the logo of Salesforce Inc. (NYSE: CRM), a leading American cloud-based software company specializing ...

(Reuters) -Salesforce shares dropped nearly 8% on Thursday, after the cloud software provider's soft third-quarter revenue forecast hinted at delayed returns from its AI investments. Rising investor ...