The question isn’t whether C/4HANA is the right product for your company. The more important question is whether SAP is the right vendor for you.

Customer Relationship Management (CRM) is a mature market with a clear market leader in Salesforce. It has a bunch other enterprise players like Microsoft, Oracle and SAP vying for position. SAP ...

Commenting specifically on the new SAP product, Robert Bois, of Boston-based AMR Research says, "Given the long wait for this release, those expecting broader CRM functionality will be disappointed.

Businesses seeking 360-degree views of their customers are about to be treated to some ferocious competition between SaaS CRM kingpin Salesforce.com and enterprise-apps leader SAP, which believes ...

I promised that I would cover my speculations about Oracle and SAP, and to fulfill my obligations for 2017, here they are -- in 2018. The best way to put it is, when it comes to both Oracle and ...

However, SAP is infusing its underlying SAP HANA database on which SAP Sales Cloud is built with machine learning algorithms to automate a wide range of tasks across its entire application portfolio.

SAP continues to focus on improving functionality, which led to an improved 3.8 customer satisfaction score, up from last year's 3.1. Most analysts agreed SAP has caught up to competitors on CRM ...

Apparently, SAP execs had heard enough of what the market was telling them about the demand for their CRM product: After all, you don’t usually give stuff away for free when customers are ...

Take a mega-vendor, give it a powerful in-memory Big Data product, combine with equal parts business software, and solutions that are (gasp!) enterprise-ready may result.

SAP and PeopleSoft saw quarterly profits plummet, and Baan had a miserable year, with layoffs, lost business, top management changes and a tumbling stock price. While Oracle fared better, most of ...

Merging SAP CRM with BlackBerry smartphone applications, such as BlackBerry Email, Address Book and Calender Tool, ... SAP worldwide vice president for CRM product and strategy. ...