An organizational chart helps clarify who has decision authority in your company. Retail stores that are single-location enterprises, with only a couple of employees, have few problems identifying ...

One eye-popping chart explains the state of retail jobs By Elena Holodny 2017-08-14T20:33:00Z ...

Customers don’t care about your org (organizational) chart. Period. And if you're going to build a superb customer experience and exemplary customer service, you need to understand this reality.

It's never been more clear: Brick-and-mortar retail is a thing of the past. This whole story is illustrated very clearly in the eye-popping chart below from FactSet. It breaks down the year-over ...