It is important to foster a culture of ownership, responsibility and commitment. Accountability frameworks like RACI—responsible, accountable, consulted, informed—can be used to define ownership.

Champion Personal Responsibility: Promoting responsibility and ownership in our personal lives is essential. We must always be accountable for our actions and care for what matters to us. 5.

When Mr. Hastings titled his 2009 presentation “Netflix Culture,” he gave it the subhead “Freedom and Responsibility.” The idea was that Netflix trusted its employees to act in the best ...