Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

Secure Sockets Layer remote access users who use the technology for getting to their desktop applications might want to try a new product from 3am Labs – it’s free. Called LogMeIn, the software can be ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Software that lets someone take control of another user's computer in a distant location. Only keystrokes, mouse movement and screen changes are passed between the client "controlling" computer and ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

Funk Software Inc. in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new ...

Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

Earlier today we published a full review of the new ASUSTOR AS-304T, a low-cost, consumer focused NAS with several features derived from the company's more powerful products. The AS-2 and AS-3 Series ...