Medicare Advantage outperformed traditional Medicare on clinical quality measures before and during the COVID-19 pandemic; mid-pandemic, however, traditional Medicare narrowed the gap on some ...

Learn why manual AI testing is outdated and how automation can uncover vulnerabilities, benchmark models, and save time for ...

Inovalon's Converged Quality solution achieved NCQA HEDIS Measure Certification, supporting quality measurement initiatives ...

BPA Quality, which has a long and successful legacy in the field, announced the rebranding of its proprietary call center QA ...

BMGI India, a leading management consulting firm known for its deep expertise in operational excellence and structured p ...

With the Centers for Medicare and Medicaid Services (CMS) updating surveyor guidance and Care Compare metrics, compliance ...

Objectives With the growing adoption of virtual consultations in primary care, the need for tailored metrics to evaluate ...

Effective board governance in complex health systems requires structured approaches that cascade quality and safety ...

I’m often asked what we mean when we talk about “benefits”. It’s a fair question and one that deserves a thoughtful answer.