Contact center quality assurance (QA ... and improve customer interactions at scale. Call recording and transcription platforms form the foundation, allowing teams to review both audio and ...

Quality datasets are crucial for AI training, but the need to protect real-world data can slow development and implementation ...

A wannabe hip-hop mogul and blue-haired internet marketer turned Obamacare into a lucrative get-rich-quick scheme, with an ...

Find the best electrolyte powders and drinks for rehydration and energy, reviewed by experts. Brands include Liquid I.V., Nuun, and DripDrop.

The Universal Basic Education Commission has increased the matching grant allocation to states for quality assurance from two to five per cent, to strengthen the monitoring and evaluation of basic ...

In a demonstration of its continued commitment to customer-centricity, innovation, and market leadership, Lasaco Assurance Plc has convened its 2025 Customer Forum for the Northern Region at the ...

"DMV is focused on improving customer experience in every ... Previously, those looking to file a complaint would have to submit a complaint form by email, mail or fax after accessing the form ...

ALBANY, N.Y. — The New York State Department of Motor Vehicles has launched a new online form to file complaints ... Some of the issues included poor quality vehicle repairs, selling vehicles ...

"So we're no longer comparing the customer service of, say, one financial institution to another. We're comparing the quality of service ... by phone when they had a complaint, while only a ...

QM is a leader in quality assurance for online education and has received international recognition for its peer-based approach and continuous improvement in online education and student learning. UAB ...