Best test management tools for QA teams: discover local solutions and intuitive systems in our tools list to optimize your ...

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, today announced the launch of Auto QA – the first adaptive automation ...

Keysight has released Vital Signs, a new survey that reveals that the healthcare industry lags other industries in deploying test automation practices to ensure the quality of the software that ...

The report also details budget and investment data surrounding contact center automation. The top challenges contact center leaders face are high or increasing costs (54%), followed by hiring ...

The report, which covers the top challenges MERS Members faced in 2023, improvements that were made despite a difficult year, and best practices for the future, takes a deep dive into how ...