In recent years, law firms and corporate legal departments have gravitated toward artificial intelligence as a means to ...

Automation is the way of the future with 68 percent of global employees believing that automation will help them be more productive at work. But figuring out how to add automation to workflows can be ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In ...

“Process automation tools are essential for a company to define workflows and automate actions to drive efficiency,” says Malcolm Ross, SVP of product strategy at Appian.

IT process automation sells itself: automating tasks is not only cheaper than paying a human to perform repetitive activities, but it’s also more efficient and predictable. While it’s possible ...

Automation has become a big theme in enterprise IT, with organizations using RPA, no-code and low-code tools, and other technology to speed up work and bring more insights and analytics into how ...

So, what types of automation tools are regularly adopted by businesses, and how can companies prepare to integrate them further to stay on track and remain competitive across their industries?

NICE NICE recently announced new AI capabilities in its NICE RPA, version 7.6, which will help organizations optimize the benefits of Robotic Process Automation (RPA) for their businesses. The ...

IBM said it will acquire process mining company myInvenio as it aims to automate more business processes. Terms of the deal weren't disclosed. IBM and myInvenio, based in Reggio Emilia, Italy ...

ABB Ltd. rallied after the company reported record order intake and profit margins that surpassed views, spurred by rising ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.