With face and content validity evaluated, the next phase of psychometric evaluation is to determine the reliability and predictive validity of the classification. The objective of this study is to ...

predictive values and likelihood ratios were used to determine the validity of the three tests. Results The ICC values in all three tests revealed a high correlation (range 0.82 to 0.88) for the ...

Net promoter score (NPS) has emerged over the past two decades as a preeminent tool for tracking marketing performance of organizations, business units, and employees. Introduced by noted business ...