However, it is always better to have a clear understanding of your rights and learn how to write a formal consumer complaint letter yourself. If you have not written a complaint letter before ...

And how long has this been going on?! A long time. The oldest known complaint letter, and let me emphasise a written complaint letter, goes back 3750 years. It's not a coincidence that each of the ...

Angela Rippon: When it comes to challenging a rip-off, a well written letter of complaint can very often make all the difference in the world. Woman One: I typed a letter and just said you’ve ...