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Running your own business often means wearing every hat on the rack: CEO, bookkeeper, sales manager, and “the guy” who makes ...

Ryanair initially refuses widow refund for husband’s carers’ flights after he died before taking the trip - Ryanair has since ...

Bulk Account Acquisition: ADT acquired approximately 50,000 accounts for $89 million in Q2 2025, directly augmenting new ...

The airline has improved its product in 2025 with a slew of initiatives, but does American have the wherewithal long-term to ...

Operator: Hello, and thank you for standing by. My name is Tiffany, and I will be your conference operator today.

In this article, Richard Lundgren from Calabrio discussed how the modern contact centre is enhanced by AI, but also requires ...

LEADING consumer finance company Home Credit Philippines is at the forefront of using artificial intelligence to drive ...

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

Prerna Ajmera is a key voice in the tech giant's AI integration work, one of the areas that landed her on this year's HR's ...

Content fragmentation in travel management leads to increased agency costs and strained customer experiences, with many using ...