Customers who purchased an Ai Pin on or after November 15, 2024 will get a refund, but other users are out the full $700. Note that all refunds must be submitted by February 27.

Humane’s Ai Pin was supposed to free people from smartphones, but sales have been slow. Now Humane is talking to HP and others about a potential sale. Humane released the $699 Ai Pin in April.