There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying. Increasingly, people are using a new word to describe these interactions: fancy. In a ...

Apple's new operating system, iOS 26, adds some compelling new features that make the iPhone a more helpful tool for work ...

When you call the phone tree system and it reaches the Wait symbol (a semicolon instead of a comma), tap the Dial button to ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

What’s the No. 1 thing Gen Zs are whining about? Well, that’s a tough call. When persnickety teens and twenty-somethings aren’t busy bellyaching over the use of passive aggressive emojis or the ills ...