INDUSTRY leaders and stakeholders in the contact center industry will once again convene in Cebu for the Contact Islands 2025. This annual flagship conference set for May 27-29 will be held at the ...

Read our review of GoTo Contact Center software to learn about a platform that supports multiple omnichannel integrations. In addition to technology, setup and staffing models, several other factors ...

Financial Adviser Center Newswires Tools Market Data Center Personal Finance ... X Icon LinkedIn MarketWatch Customer Center Contact Us ... PEGA $98.29-1.29%-1.28 MFC $30.77 0.00% 0.00 DD $68.50 ...

New Jersey Mayor Charged With Trespassing at US Immigration Detention Center By Andrew Goudsward and Steve Gorman (Reuters) -The mayor of Newark, New Jersey, a Democrat who is running for governor ...

The phrase is a testament to just how synonymous the internet giant has become with finding information online as its services are now ubiquitous across everything from smartphones to laptops and ...

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By using Dynamics 365 Contact Center’s shift plan and scheduling, businesses can ensure smooth operations, optimize workforce utilization, and provide better service experiences. A well-organized ...

When President Donald Trump descends on the Kennedy Performing Arts Center next month for a high-dollar fundraiser and a performance of “Les Misérables,” he won’t be seeing the usual cast ...

Who Is Casandra Ventura, R&B Singer at Center of ‘Diddy’ Trial? By Danielle Broadway LOS ANGELES (Reuters) - R&B singer Casandra Ventura, a onetime rising star in the New York hip-hop scene ...

Take a look at the following list of opportunities available for City students beginning this May, and see which ones make you want to reconsider your seasonal plans, and register/apply today! The ...