AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Other games include the Pega 2, Pega 3, Pega 4 and more. Big lottery wins around the U.S. include a lucky lottery ticketholder in California who won a $1.27 billion Mega Millions jackpot in ...

ICMI’s Contact Center Expo, which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the industry ...

Glance aligns with Microsoft's vision for a modern, AI-powered contact center. As Dynamics 365 uses Microsoft Azure AI and Microsoft Copilot to power intelligent routing, ...

INDIANAPOLIS, June 12, 2025 /PRNewswire/ -- OneCause, a leading provider of event and online fundraising solutions, has been named the "Best Small Contact Center (1-99 Seats)" at the 2025 Customer ...

MANILA, Philippines — United States-based tech care giant Asurion is planning to establish another contact center in the country, this time in Cebu. The Department of Trade and Industry (DTI) on ...

LAS VEGAS--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld® announced agentic AI enhancements to Pega InfinityTM App Studio that ...

Recently, Pega was recognized as a Leader in the Gartner® Magic Quadrant for Process Mining Platforms 2025 (2), Gartner® Magic Quadrant for CRM Customer Engagement Center (CEC) 2024 (3), and the ...

Following the split, Pega’s Q3 dividend for the third quarter of 2025 will be $0.03 per share post-split, or the equivalent of $0.06 per share pre-split, and will be paid on July 15, 2025, to ...

Summary. I am moving to a hold rating on PEGA as the stock's valuation now looks full despite strong business momentum and AI-driven growth. GenAI Blueprint is driving faster sales cycles, broader ...