Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

DURHAM, N.C. (WTVD) -- Durham Parks and Recreation (DPR) has been awarded a $500,000 grant from the Great Trails State ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

This week, state lawmakers made it more difficult to establish regulations that potentially protect the environment and ...

Customer service improvements for the North Carolina Division of Motor Vehicles can begin with the agency’s independence from ...

Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

“Instead of investing in our people, HB 125 diverts critical resources away from mental health, Medicaid, and family well-being services,” said Pierce. “Meanwhile, it hands over millions in taxpayer ...