Netflix might top the charts when it comes to viewer numbers, but there’s one category where it comes up short — customer service.

A U.S. consumer survey puts Netflix in fourth place for customer satisfaction among subscription streaming video services.

The Cleveland bank is working with Personetics to provide advice and help to digital banking customers that takes into ...

Microsoft co-founder Bill Gates has briefly returned to the startup world, stepping in to work a shift in customer service ...

Netflix’s shares slipped 1% in extended trading ... If you need help unrelated to a specific story, please contact customer service.

The NFL is going to stream its games on many different streaming services this year; here are the services you'll need, and ...

Netflix appears to have set a goal of becoming an entertainment conglomerate like Walt Disney, but for a new generation.

Netflix House is seeking staff for its new retail locations in the King of Prussia shopping center in Philadelphia and the Galleria mall in Dallas. Successful applicants will receive as little as $20 ...

Shares of Netflix were down about 2%. The stock has nearly doubled over the past year and the company’s market value tops ...

Beyond the technology itself, the expectation of always being connected is also driving flier perceptions of in-flight ...

Internet star Shabaz Ali has compared the influence he has gained through social media to an episode of Black Mirror. With ...