approximately 4,100 National Grid customers in the following Western New York communities will receive a letter from the company with details about their upcoming smart meter installation ...

Early next year, National Grid is starting the process of rolling out smart meters to customers in ... they'll be at your house to swap out your meter, and you don't have to be home unless your ...

WELL, THE COMPANY BLAMED A NUMBER OF PROBLEMS, FROM BILL PRINTING ISSUES TO METER READINGS. AFTER WE STARTED ASKING QUESTIONS, DPU FOUND NATIONAL GRID’S ACTIONS INEXCUSABLE AND UNFAIR AND ...

"Still, customers didn't receive bills and by last week, the company was blaming meter read issues for some of the delays.DPU ordered National Grid to take a series of actions tied to what it ...