The donation brought the total number of families sponsored this holiday to 138. “We’re hooked,” said Jennine Sakkestad, a National Grid Customer Meter Service Representative in the Troy ser ...

If our representatives weren't already in National Grid's pocket, they'd already be out of business. Apparently, our meter was not working since August 2024, we had been receiving estimated bills ...

Frustrated customers of National Grid — who were hit with ... The company blamed a number of problems — from printing delays to meter readings — for the billing meltdown, which DPU called ...

We called the number the representative ... Stella says meter information is all encrypted, and the data of customers with National Grid has NOT been compromised. "When they get you on the phone ...

Some may recall what happened over the summer with NYSEG customers, who were blindsided by their smart meter installation. National Grid says it’s trying to avoid confusion and get out ahead of ...

You will need to have a smart meter in your home and ... depending on your usage and the number of times you're prompted to cut your usage. If the National Grid opts for 12 blackout sessions ...

Kraken’s cloud-based customer service and billing platform will allow National Grid to offer innovative energy solutions and pricing plans seamlessly, leveraging its advanced smart meter ...